A642.6.3.RB – Practicing Creative Thinking Skills
Notar & Padgett (2010) used “thinking outside the box” aligned with critical thinking and creativity. When organizations ask or empower their workforce to think outside the box, it means they are engaging their employees to be creative and utilize their critical thinking skills in defining and analyzing the problem to reach a logical solution. When employees conceived new ideas of products and services, organizations need to have an open mind of the possibilities to implement those new ideas into reality. According to McKeown (2014), we can shape a better future if we understand how future tends to emerge and most especially, we need to be open to new possibilities and new opportunities. One of the process improvement that Delta implemented was to get their employees get invested. The leadership team reviewed their founder’s mission statement and developed a new set of core principles that outlined the unifying set of behaviors for their employees and stakeholders. D