Master of Science in Leadership RG 5043

What defines success or failure of today’s organization is the effectiveness and efficiency of the overall behavior of an organization.  To be globally positioned with a competitive edge, it is imperative that organizations embrace change to meet the needs of their customers and stakeholders and retain highly skilled employees.  The organization’s leadership has an empirical need to identify a new set of desired behaviors and develop a strategic plan that collectively leads to organizational behavior that is effective and efficient to achieve its stated goals and improved organizational performance.  Whatever the new final set of desired behaviors are, top management has to decide to proceed with implementation of the identified needed set of behaviors, develop the plan on how it has to be achieved and provide resources for the change initiative.  Supervisors lead and facilitate the employee's  performance of desired behaviors that will result in improved effectiveness and effic

Hoch & Kunreuther (2005), claimed that there is growing proof of evidence confirming how emotions play a significant role in our decision-making process most especially when there are inconsistent outcomes.  According to Shiv (2011), it is of utmost importance to invoke emotion to develop our decision confidence.  He further stated that with decision confidence comes with a passion that is very persuasive, where our confidence is contagious, and most importantly, the emotion that emerges from our decision has a huge impact in the extraction of the utility from our experience.  It has a direct bearing on our motivation and engagement in the successful performance of our critical tasks. At Adventist Health System, all staff and leaderships are encouraged and empowered to adopt a behavior of producing or involvement giving them stakes in the decision-making or leading initiative that has a direct effect on their jobs or positions in the organization.  The culture of producing, co-

           In the 21 st century, organizational leaders are in dire need to be able to deal with the chaotic world that is full of diverse competitors and innovative advancement.  According to Canfield and Smith (2011), for organizations to compete in the 21 st century, they must innovate and to innovate they must be open to change, doing new things and stopping processes and procedures that are no longer helping the company to be competitive.  In short, deciding to innovate and improve are now business imperatives.  Two fundamental strategies that can contribute to improving our organizational performance are process improvement and consistent development of leadership team. Innovation in the 21 st century is apropos of actionable creativity.  For me, 21 st -century enlightenment starts whenever we discover that there is a better way to enhance our current processes, thinking, behavior and business operations.  The realization to innovate or change comes from different direction